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Category: Chargebacks
Chargebacks and Rebills on Your Parcel Spend
What is the Difference Between a Chargeback and a Rebill? A Chargeback and a Rebill are basically the same thing. UPS calls them chargebacks whereas FedEx calls them rebills. Whatever you like to call them, they can cost you a lot of money, especially if you ship a lot of packageson other companies account numbers. A chargeback/rebill occurs when you are the shipper of record, and ship on someone elses account (Collect or Third Party), but then that company or person decides, for any reason, the dispute the charge. After they decline to pay the shipping cost, the carrier then charges you, the shipper of record, because they need to charge someone. Additionally, if the account you used is on credit hold with the carrier, they will also reverse the charges to the shipper of record. The Result: you have been charged for a shipment that you had expected to pay nothing for. It is very easy for this type of cost to slip through the cracks, and they can really add up! These costs often come
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