While living in the age of COVID-19, things have changed, and a lot of companies are looking for ways to manage and reduce costs and find savings. Audits and Refunds have dried up, carriers are at peak levels and it is a difficult market to negotiate in, but not all opportunities to reduce costs are lost. In the series of blogs to come in the next few weeks, we will be sharing a few of our customer's successes with the Parcel BI tools.
We help many different industries manage their parcel spend with easy to use business intelligence tools designed to identify opportunities, expose errors, and reduce costs.
One example of a customer success story that we will dive into in the next blog is a metal manufacturing company. This customer was overspending in many areas and had a lot of challenges with accessorial costs that they were unaware of.
With Parcel BI, they were able to see these issues and resolve them. They were also able to use our Contract Edge tool to negotiate a better contract with their shippers to help lower costs even more.
Another customer we helped was struggling with a lot of hidden costs coming back to them due to their customers’ strict shipping guidelines. With our tools, they were able to see all the areas they were leaking profit on collect shipments and how they used Parcel BI to deal with those hidden fees.
We also helped a customer who saw a huge shift from commercial to residential shipping. In this blog, we will talk about how they were able to use our tools to identify that they were unaware that they were incurring higher costs as a result. These tools also showed billing issues with one of their carriers and helped them get overpaid money back.
If you are interested in learning more about how Parcel BI can help your business reduce costs and find savings in your parcel spend, stay tuned in the next few weeks, or contact us today!
You can also learn more about our business intelligence tools by watching more videos like this in our video library!