Parcel BI software is your custom solution to manage your parcel spend. Our BI solutions are designed to make it easy for your business to expose errors, identify savings opportunities, and reduce costs. We can also help protect your business from fraud by giving you the tools to identify compromised account numbers and more!
We had a company come to us after they experienced fraudulent activity on their account. They had a third-party that was shipping out a lot of overnight charges using their accounts. It was their carrier who brought this activity to their attention, but by then, it was too late, and they had already lost over $7,000!
They then asked us if there was anything in our software that would help them prevent fraud on their accounts. We said, of course, Parcel BI. Our reporting and alerts can bring this to a shipper's attention on the first charge, and action can be taken immediately with the carrier to address the issues before the transactions are paid for.
We had another recent customer identify almost $100,000 in charges that were a result of a third-party shipping on an account of theirs due to a typo. They were supposed to be using a similar account number that belonged to a major retailer. It was not intentional fraud, but it was misuse and thus handled as fraud.
Our software has a built-in, customizable alerts system that can automatically generate emails when certain events take place.
For these clients, we created a third-party alert so that if there were any third-party shipments or charges, they would receive an email along with some other important alerts. The alerts can be even more specific, to cover only certain services for example.
These alerts can easily monitor other events that you would like to manage such as address corrections, shipments to specific addresses or countries, and much more
This is just another way that we can bring the information and insight to our clients to help them better manage their parcel spend! Contact us today to learn more about our alert system and other helpful areas of our software!